Free Shipping & Cash on Delivery Nationwide!
Free Shipping & Cash on Delivery Nationwide!

FAQs

SHIPPING

Note: All out Packages are shipped via J&T and LBC

1. COD - Cash On Delivery

 • 1 - 3 Days (Manila to Greater Manila)

 • 2 - 5 Days Provinces

 • 3 - 7 Days (Outside Manila) - EXCLUDE SUNDAY and HOLIDAY

2. Tracking of Orders: Tracking Numbers will be provided when the courier finish up processing the Product.

WHERE CAN I TRACK MY ITEM?
Please click the appropriate tracking website to locate your item.
http://jtexpress.ph/index/query/gzquery.html or https://www.lbcexpress.com/track


RETURNS

Return Policy: 5 Days Return Policy if the item is damaged. please provide picture upon the arrival of the item and the item must be unused when you return it to us. We will replace the item at no additional cost and will deliver right in your doorstep.

Please contact us within 24 hours after receiving your order.

Subject for replacement:

• Products that are defective or damaged upon arrival

• Parcel/Package lost during transit.
(Please take note: we are not liable to any misroute package)

WARRANTY

Warranty Limitations:
If a watch is submitted for warranty repair and determined by The TrixShoppe to be a valid warranty claim, we will cover the service/adjustment and, if applicable. Local and International repairs will incur a shipping charge. It is the watch owner’s responsibility to send the watch in and incur any associated costs/insurance associated with sending the watch. The warranty covers only parts that were replaced during the original service.